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Mako Warranty

Every Mako comes with a simple promise: We'll take care of you and do what's right

The Mako Boardsports limited warranty is valid for twelve consecutive months, effective from the original date of retail purchase or the date the jetboard was first put into service as a demonstrator or otherwise.

Registration Has Benefits

Our priority is to serve our riders with the most innovative jetboards and powered surfing equipment in the world, and to stand behind those products. For this reason, every Mako carries a simple promise: We’ll take care of you and do what’s right, so you can be assured that we’ve got you covered.

First Class
Service & Support

Diagnose troubleshooting and service issues faster and more accurately.

Hassle-Free
Replacement

Genuine replacement parts if something goes wrong. Easier and faster.

Helpful Tips &
Notifications

Tailored reminders to keep your machine working at its best, for longer.

Exclusive
Owner Benefits

Priority access to previews of new Mako products, events and offers.

REGISTER YOUR JETBOARD

12-Month Limited Warranty

Under consumer laws in the UK, consumers are entitled to a free of charge repair or replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contract of sale. For goods purchased in England or Wales, these rights expire six years from delivery of the goods and for goods purchased in Scotland, these rights expire five years from delivery of the goods.

When you purchase Mako hardware products, you as the original retail purchaser will also receive coverage from the Mako 12-Month Limited Warranty. This coverage operates alongside and in addition to your statutory rights under UK consumer law.

Should your product be defective or if it does not conform with the contract of sale, you can choose to make a claim under UK consumer law or the Mako 12-Month Limited Warranty (whichever is applicable).

The Mako 12-Month Limited Warranty covers Mako branded products only. Non–Mako branded products purchased from Mako Boardsports are also eligible for coverage under UK consumer law, but these are not covered by the Mako 12-Month Limited Warranty.

The Mako 12-Month Limited Warranty extends from the date of purchase, applies only to the original owner, and is not transferable. Any claim under this warranty must be made via email, or through an authorised dealer or distributor. Proof of purchase maybe required. A jetboard must be registered by the owner with Mako Boardsports before a warranty claim may be processed.

THE MAKO LIMITED WARRANTY DOES NOT COVER THE FOLLOWING :
  • Normal wear and tear to components of the jetboard. The threshold is to be decided solely by Mako Boardsports.
  • The starter motor. Any starter issues will be considered on a case by case basis.
  • Improper assembly or setup of the jetboard and its components.
  • Failure to operate the jetboard in accordance with the recommended procedures and instruction.
  • Improper or failure to properly maintain and service the jetboard in accordance with the recommended maintenance schedule and procedures.
  • Installation of components, parts, or accessories not originally intended for or compatible with the jetboard as sold.
  • Damage or failure due to water ingress, accident, misuse, abuse, or neglect.
  • Labour charges for warranty parts replacement or changeover.
  • Shipping charges and local import taxes for warranty parts replacement or changeover.
  • Jetboards used for commercial activities, including those in rental, demo or training schools.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS VARY BETWEEN STATES AND IN DIFFERENT GEO-POLITICAL REGIONS.

Mako Boardsports

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14 Chaldicott Barns, Tokes Lane, Semley, Dorset, SP7 9AW, United Kingdon

+44 01747 448 667
info@makoboardsports.com

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Mako Boardsports Ltd. All Rights Reserved.

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